💸 Refund Eligibility:

• You received the wrong product
• The product is damaged or expired
• You contacted us within 3 days of receiving the item

❌ Not Eligible for Refund:

• If the product has been used, opened, or damaged by the customer
• If the return request was made after 3 days
• Products like sexual wellness, supplements, and skincare (once opened)

💳 Refund Method:

• Bank Transfer
• Easypaisa / JazzCash

Refunds are processed within 5–7 working days after receiving and verifying the returned product.

🔁 Exchange Option:

If you prefer, we can exchange the product instead of issuing a refund — subject to availability.